The ERP has been in business of Broadband Services since 90’s and joined Excitel in 2017.

Owner Sachin and Nitin Chaudhary states that,

The portal is very clear, it is the best I have used, Financial transactions are smooth and transparent with real time visibility. For customer acquisition, marketing support is super cool along with the back-end which is almost always up. The service we can deliver to partner depends a lot on Up-time of Internet from back – end as well as the last mile. The back-end internet management is the best with Excitel and support for ERP network management is unparallel.

Prior to Excitel, Gulshan Sharma working as Sales head with one of the top Companies in online Job search.

Gulshan Sharma says,

Everybody wants to have his own business. I realized internet is necessity of the day. So I decided to start business of providing internet services. Excitel was a well thought choice mostly because of the sales commitments, I had to look over the operations part only and learning curve is very short because there is a team to support in Excitel for on ground operational issues. I have almost 1300 happy customers with Excitel now and growing

Partner Started his business of internet in 2000 and joined Excitel in 2015 with a user base of 600. In 4 years, the ERP has grown to a user base of almost 3500 Inspite of 30 other ISPs competing in the same market.

Subhash Satija says,

Excitel was a revolution when we joined, it was technologically superior to other ISPs in market and back-end was so strong that speed was always up and peering made it fastest in the industry. There was a time when we used to get 50-60 connections from sales team in a day and we grew. Complaint handling department and operation support team made it possible for us to manage growing numbers and overcome the managerial issues. We are now looking forward with Excitel fiber to grow and we are getting very good response in the market.

They are in cable business since 1990’s as U- Like Cable and started providing broadband service in 2003. Steorra Internet was founded by Gurjeet Singh in Sept, 2015 and joined Excitel in 2015, Dec with a user base of 400.

Gurjeet Says,

Excitel has 0 downtime, The back-end is always live, it makes a lot of difference when main-line is always working.
Consistency is the key to success in service industry and Excitel is bang on there! NOC is very strong. The sales support of Excitel is amazing, we had not expected momentum of Sales to last for more than 2 years but praises to the vision of Vivek sir, its been 4 years now but sales is boosting RSB filling the churn and also growing number of customers to such astonishing numbers. This is something no other ISP could offer.

Ayantel started providing Broadband
services in 2004 and partnered with Excitel in 2016 Oct. Since then they have grown from a user base of about 500 to 2000+

ERP Utkarsh Says,

Customer support is the best. All kind of support to look over customer experience is bested by Excitel. Back-end technology used is superior and much more efficient than others in market.
Momentum of sales is closely monitored and focussed are put to keep the sales high when new players keep coming in the market.
Very strong product with great service makes Excitel best Internet Service Provider.

Partner Joined Excitel in 2017, with a fresh area to operate and started from 0 connections to 800 Excitel customers in less than a year.

K.C. Rao says,

At Excitel, Speed is good and Internet is always up. Consistent speed keep customers struck to Excitel. Sales by Excitel has been key to my growth and management support is very responsive when it comes to any problem in the
network or system.

I am in internet business since 2012 and Excitel is the best experience for me.

ERP partnered with Excitel in 2016 with a user base of almost 400 and now it is 1400+ .

Manish says that,

The Pain that Excitel takes for last mile subscriber is inspiring. From customer support to technical team everyone makes sure that the customer gets best experience of Broadband services eyerytime. For instance if there is a fiber cut Excitel is the first to actively call us for problem resolution, We or customers realize later.

We are upgrading our network to fiber as guided by Excitel for a better internet experience for the customer.

AAP Enterprises was among the First ERPs to Join Excitel in the region. ERP had been in Internet business since sixteen years before joining Excitel with 2 separate windows. They have now grown to 4 windows with almost 3000 customers i.e. 300% business growth in four years.

Mr. Tinku & Pradeep Pandey says,

As an ISP, internet is always up and all the value added services are best. Back-end is so prompt that often we get to know the problem when back-end support calls us even though we are sitting beside server. Network design is very reliable and strong. Team works rigorously to assure zero downtime.