Agent – Telesales

Key Responsibilities:

• Calling potential & existing customers to persuade them to purchase company products and services.
• Generating promising leads for sales team.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Key Competencies & Skills:

• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Experience & Qualification:

• 1+ years of experience in Sales/ Telesales role.
• Graduate in any relevant field.

Note: This is work from office role & is a 6 day working role with roster off.