Step-by-Step Guide to Switching Your Wi-Fi Plan with OTT Subscriptions in 2024

Having a reliable Wi-Fi connection is essential, especially if you’re an avid user of OTT (Over-The-Top) streaming services. If you’re considering switching your Wi-Fi plan to suit your OTT needs better, this guide will walk you through the process step-by-step. We’ll cover everything from assessing your current requirements to setting up and testing your new service. Let’s dive in!

 Assessing Your Current Wi-Fi and OTT Needs

Before making any changes, evaluating your current Wi-Fi and OTT usage is crucial. Consider the following:

1. Internet Speed: Check your current Wi-Fi speed. Tools like Speedtest.net can help determine if your current plan meets your needs. Excitel, known for its high-speed internet, might offer a better fit.
2. Data Usage: Analyse your monthly data consumption. Streaming HD or 4K content on OTT platforms like Netflix, Amazon Prime, or Disney+ requires substantial bandwidth.
3. Device Count: Count the devices connected to your Wi-Fi. More devices mean higher demand for your internet connection.
4. Current Issues: Identify recurring issues such as buffering, slow speeds, or connectivity drops. This will help you determine what to look for in a new plan.

 Researching Available Wi-Fi Plans and OTT Bundles

Once you’ve assessed your needs, the next step is to research available Wi-Fi plans and OTT bundles. Here’s how to go about it:

1. Check Excitel Plans: Excitel offers a variety of Wi-Fi plans with different speeds and data limits. Visit their website to explore options.
2. Compare Bundles: Look for Wi-Fi plans that include OTT subscriptions. Many providers offer bundles that can save you money and simplify your billing.
3. Read Reviews: Customer reviews can provide insights into the reliability and performance of different plans.
4. Consider Future Needs: Choose a plan that meets your current needs and accommodates future increases in data usage or device count.

 Checking Compatibility and Requirements

Before switching, ensure that your new Wi-Fi plan and OTT subscriptions are compatible with your current setup:

1. Router Compatibility: Check if your existing router supports the speeds and technology of the new Wi-Fi plan. Excitel’s high-speed plans may require a dual-band router.
2. Device Requirements: Ensure your streaming devices (smart TVs, streaming sticks, etc.) are compatible with the OTT platforms included in the new bundle.
3. Installation Requirements: Some plans might require professional installation. Confirm any additional costs or requirements for setup.

 Contacting Your Current Provider

It’s essential to understand the terms of your current Wi-Fi plan before making a switch:

1. Review Contract Terms: Check if you’re under contract with your current provider. If so, inquire about early termination fees.
2. Request a Final Bill: Ask for a final bill and confirm the cancellation process. This will help avoid any surprises later.
3. Check Retention Offers: Some providers might offer incentives to retain you. Compare these offers with what Excitel and other providers are offering.

 Selecting a New Wi-Fi Plan and OTT Bundle

Now that you have all the necessary information, it’s time to select your new plan:

1. Choose the Right Plan: Based on your research, select a Wi-Fi plan that meets your speed and data requirements. Excitel offers competitive plans with various OTT subscriptions.
2. Select Bundles: Opt for bundles that include your preferred OTT platforms. This can simplify your monthly payments and offer additional savings.
3. Confirm Details: Double-check the details of your new plan, including speed, data limits, cost, and included OTT subscriptions.

 Initiating the Switching Process

Once you’ve selected your new Wi-Fi plan and OTT bundle, follow these steps to initiate the switch:

1. Sign Up: Visit Excitel’s website to sign up for your chosen plan. Please provide personal details and payment information.
2. Schedule Installation: Schedule a date to install your new Wi-Fi service if required.
3. Cancel Old Service: Inform your current provider about your decision to cancel and confirm when the service will be discontinued.

 Transferring OTT Subscriptions

If you have existing OTT subscriptions, transferring them to your new provider can be straightforward:

1. Log into Accounts: If necessary, log into your OTT accounts and update your payment details.
2. Link Subscriptions: If your new Wi-Fi plan includes OTT subscriptions, follow the provider’s instructions to link your existing accounts.
3. Verify Access: Ensure you can access all your OTT content with your new Wi-Fi plan.

 Setting Up and Testing

Once your new Wi-Fi plan is active, it’s time to set everything up and test the connection:

1. Install Router: If a new router is required, follow the installation guide provided by Excitel.

2. Connect Devices: Connect all your devices to the new Wi-Fi network.

3. Test Speed: Use tools like Speedtest.net to verify that you get the promised speeds.

4. Check OTT Access: Log into your OTT platforms to ensure they work seamlessly with your new internet connection.

Switching your Wi-Fi plan to suit your OTT needs better can significantly enhance your streaming experience. By following these steps, you can ensure a smooth transition and enjoy seamless internet connectivity with Excitel. Happy streaming!

FAQs

1. How does switching my Wi-Fi plan and OTT subscriptions benefit me?
   Switching can be beneficial if you’re experiencing slow speeds, frequent buffering, or your current plan is too expensive for the services offered. Assess your internet usage and compare it with the new plan’s offerings to determine if the switch is worthwhile.
2. What should I do if I’m under contract with my Wi-Fi provider?
   If you’re under contract, check for early termination fees. Sometimes, the savings from switching to a better plan outweigh the cost of these fees. Contact your current provider to discuss potential penalties and consider negotiating a better deal.
3. Can I keep my existing OTT subscriptions when switching Wi-Fi plans?
   Yes, you can keep your existing OTT subscriptions. Update your payment details and ensure they’re linked to your new Wi-Fi plan if it includes OTT bundles. This process is straightforward and doesn’t require creating new accounts.